Support
We’re Always Here to
Lend a Hand
That’s why we go beyond answering your questions about our software. Our professional support team helps you implement more efficient processes and navigate the ever-changing regulatory compliance and industry changes.
Phone Support
Give us a call and talk to an experienced support agent right away.
800-426-2680, Option 3
Email Support
Send us a message and please include a detailed description of your question or issue, along with your facility name, so we can respond as thoroughly as possible.
Client Portal
“I’ve had the pleasure of working with Tonya on a number of different MDS issues over the last year or so. She is always kind and cheerful and she keeps working until our issues are fully resolved.”
Travis Mendenhall
Sr. Application Analyst,
Northside Hospital Gwinnett
Other Ways We Help You
Online Resources
Account and Billing Information
Account History and Balance
Do you need information about your account history?
To access billing and balance information, invoices, payments, and other financial records contact us at credit@experience.care
Our Support Team
“Joan always knows the answers to the issues I have. She is an absolute joy to work with, always goes above and beyond! Never let Joan go anywhere else!! :)”
Candy Roddy
“I’ve had the pleasure of working with Tonya on a number of different MDS issues over the last year or so. She is always kind and cheerful and she keeps working until our issues are fully resolved.”
Travis Mendenhall
“Mark and Scott were knowledgeable, helpful and easy to work with. I really appreciated the work they did for us.”