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Our intuitive KPI Clinical Dashboard lets you view your Key Performance Measures at a glance to better manage both resident care and financial performance. From readmissions to missing documentation to changes in conditions, this powerful tool allows you to highlight areas that most deserve your attention, thus putting you at a strategic advantage.

Pulling up easily-interpreted resident data and collecting data for daily reports has never been easier. The KPI Clinical Dashboard is a built-in feature of NetSolutions’ EMR, ADT, and Clinical Applications. View key performance measures whenever it is convenient for you via the Clinical Dashboard to manage and track each resident’s care needs more efficiently.  

Image of 12 KPIs as part of Experience Care's clinical dashboard.
A look at Experience Care’s KPI Clinical dashboard.

Improving your facility’s overall performance is as easy as: 

  1. Setting specific key performance indicators particular to your organization
  2. Using the dashboard to efficiently conduct incident reporting at the start of the day
  3. Interpreting the data to make informed decisions and more efficiently meet your organization’s goals

The EHR Dashboard for Maximum Long Term Care Compliance

Staying on top of state and federal regulations to maximize long term care compliance has never been easier. Set up personalized sections in the KPI EHR dashboard to better meet state survey requirements. 

Create specific KPIs for particular items to automatically monitor them and avoid getting tags for the same thing twice. We have also included a customizable QAPI (Quality Assurance and Performance Improvement) section so you can set up a monthly QAPI report to measure and track clinical conditions, like monitoring weights and wounds. 

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Customize Your KPI Metrics and Clinical Dashboard for Better Communication

Before setting up your personalized KPI Dashboard, we will join you on a Discovery call in which we identify the KPIs metrics most applicable to your organization’s needs. During this collaborative exploration, our team of experts customizes your KPI metrics and organizes them into an intuitive structure. The result is that you see all the relevant information displayed on one screen in your KPI Dashboard during clinical meetings. This dramatically increases workflow efficiency. 

Stay One Step Ahead With KPI Reporting and Notifications

A look at notifications for stand up review in Experience Care's KPI clinical dashboard.

Make use of the helpful badges included in our dashboard for long term care KPI reporting. These are configured to automatically compile data for your IDT (interdisciplinary team) to draw their attention to high-alert areas, such as:

  • New skin issues
  • Falls
  • Antibiotic therapy
  • Abnormal vital signs or blood glucose
  • Weight loss
  • Safety interventions like wander guards
  • Meal or fluid intake
  • ADL decline
  • New behaviors 
  • Psychotropic Medications
  • Missing Skilled Documentation

Your IDT team will immediately see high-attention areas when they log into the KPI Dashboard system, regardless of the time of day or their role. It should be added that important KPIs can be included on the Home Page, the content of which will vary according to one’s role. 

Access Your KPI Reports

Access your KPI reports from the main menu, which can be placed into as many categories as you require. Initially, of course, we will help you set up a practice dashboard with predetermined categories. You can then either personalize and configure your categories to meet your facility’s unique needs.

Utilize KPI Dashboard Metrics To Identify Problem Areas

Quickly glance at KPI dashboard metrics to identify problem areas and reduce the risk of errors. Whether you want to see all resident-specific KPIs or specific KPIs for residents in a nursing station, you can filter your KPI Dashboard and create specific sections to reflect the measures from any particular meeting, such as your weekly NAR (Nutritionally at Risk) meetings to include residents who meet the relevant criteria. 


Other areas you can track include: 

  • Decreased PO intake
  • Weight loss or weight gain
  • Weekly resident weights
  • New admissions
  • Residents who receive supplements or are being treated for wounds
  • Residents who receive dialysis or enteral nutrition

When opening your KPI Dashboard, you will see that each KPI has a brief description and a number link determined per the number of residents at your facility to indicate that compliance is at 100 percent. A quick glance at the numbers on the dashboard will tell your staff where they should direct their focus. 

For some KPIs—like code status, census, and diets—your KPI number should match the total number of in-house residents. For other KPIs—like falls, weight loss, missing skilled documentation, or missing admission assessments—you will want your KPI number to be zero. 

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Other KPIs like falls, weight loss, missing skilled documentation, and missing admission assessments are displayed clearly so you can track the zeroed-out measures, which is especially useful when monitoring certain quality measures associated with the CMS SNF five-star rating system, such as the:

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  • Percentage of residents whose need for help with Activities of Daily Living (ADL) has increased
  • Percentage of residents whose ability to move independently worsened 
  • Percentage of high-risk residents with pressure ulcers (long-stay)
  • Percentage of residents who have/had a catheter inserted and left in their bladder
  • Percentage of residents who were physically restrained
  • Percentage of residents with a urinary tract infection
  • Percentage of residents who self-report moderate to severe pain
  • Percentage of residents experiencing one or more falls with major injury
  • Percentage of residents who received an antipsychotic medication.

By focusing on these specific measures, clinicians can easily track performance levels while ensuring maximum compliance for all documentation and the care plans improving resident outcomes.

Creating and Modifying KPI Data

Every facility has its own unique set of needs, which is why our KPI dashboard allows you to modify your pre-defined KPIs on the fly and customize your KPI data to suit your facility’s requirements. 

Our intuitive KPI Dashboard supports your facility with a simple process for creating facility-defined KPIs in a matter of minutes by using a drop down box that allows selections of items on a UDA, in the point of care module, for an order code, or elsewhere. 

Modify the built-in KPIs by pinpointing specific information to monitor, such as displaying the number of residents who receive baths or showers (excluding bed or sink baths). 

This KPI lets facilities see a particular set of data points and interprets the results to determine which residents meet a particular criterion. These data points are then used to create a specific KPI that is tailored to extract this information from the Point of Care, giving facilities actionable information and making reporting easier and more interpretable.


The KPI dashboard is a powerful tool in long term care. It displays the most updated data of every area you choose to monitor. It will keep a running list of residents who meet certain criteria, like the use of foley catheters or antipsychotics. You can then monitor those quality measures in one centralized location, thus eliminating the time it takes to pull those separate reports. 

You’ll be amazed by what can be achieved in just a few minutes using our KPI Dashboard. Interested in learning more? Click here to book your demo now.