A Better Way To Communicate With Residents’ Family Members In Skilled Nursing & Long-Term Care
Save time and improve your quality of care by sending messages and notifications to residents and their family members and receiving responses in real-time. With direct two-way communication, you can share documents and files, answer questions, and have a conversation with your residents, and their loved ones in long term care and skilled nursing organizations.
Nothing Is More Important To People Than Knowing Their Family Members Are Alright
Now you can help family members stay connected by providing them with important information about their loved ones whether they are across town, or across the world. Knowing everyone is in the loop gives peace of mind to family members, and lets your residents rest easy knowing their family members are informed.
Easily Share Information About Residents’ Health
and Your Long-Term Care or Skilled Nursing Facility
In skilled nursing and long term care, communication is everything. The Family Portal is the fastest, easiest way to send secure communication to make sure everyone is always informed including residents, their family members, and your staff.
Let all of your residents and their family members know about new processes at your facility.
What Our Customers Are Saying
As a Director, the prescreen Referral Portal makes it easy for me to be able to quickly review clinicals and provide feedback to my team and leadership team. With everything being electronic, this has saved so much time for my admissions team because we have a large list of staff that has inquiry access, anytime they want to review clinicals and evals, all they have to do is log in. My admissions department no longer has to send out all the clinicals, updates, and evals daily. I love being in a leadership meeting and a new referral comes in who is ready to admit, all we have to do is log in and APPROVE!!!
No More Phone Tag Or Second-Hand Information
- Communication needs to be a two-way street. That’s why The Family Portal enables residents and their family members to respond to messages or start a new message thread.
- Not only is it easier for residents and their families, but it also allows your team to address questions, concerns, and requests more effectively reducing misunderstandings and delays.
Improve Resident And Provider Communication
In addition to keeping family members up to date, our Family Portal helps residents and their family members share information with providers for better self-care and improved levels of engagement.
Send Messages The Way That Works Best For You
Let someone know they have a message through email notification and keep all of your communication securely in a centralized portal system.
- Send and receive messages from a single skilled nursing or long term care location.
- Send messages to multiple recipients simultaneously.
Send More Than Messages
The Family Portal integrates seamlessly with multiple NetSolutions products and modules through our Data Exchange-Interoperability system to seamlessly pull in information such as
Medication Administration Times
Continuity of Care Documents
Automate And Standardize Your Messages
- Automated messages help you spend less time typing and more time with your residents.
- By automating your messages and using the template library, you can ensure that every message contains all of the necessary information and is clearly worded no matter who is sending it.
Set Messages To
Query driven notifications can send out messages automatically based on changes in a resident’s status. And with our ability to schedule messages to send on a future date and time, you can set it and forget.
EHR Integrations to Maximize Your Investment
Getting the most out of your technology investment has never been easier. With software connections tailored to your organization’s needs, you can eliminate the duplication of resident data, reduce errors, and securely send and receive data from within your electronic health records platform to help increase staff productivity.
Our tailored EHR solution is a one-stop-shop designed to accurately and efficiently integrate with: