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For our newest white paper, The Future of Acute Care: Industry Predictions for 2019, our industry experts have turned fortune teller and are seeing many emerging trends, new technologies, and game-changing strategies for healthcare organizations coming this year.

Our cards focused our sight on these five predictions for 2019:

  • More healthcare organizations than ever will use data to offer personalized care.
  • Denials management is going to be increasingly reliant on proactive measures.
  • Hospitals will invest more in business improvement solutions, and enterprise resource planning (ERP) adoption rates will reach 50 percent.
  • As supply chain management becomes more automated, it will be one of the most common ways to save money in 2019.
  • Technology has positive and negative impacts on patient interaction, and 2019 will be one of the more difficult years to balance this mix.

If our fortune tellers are right with their first prediction, personalized care is going to grow by leaps and bounds this year. Using data to assess which treatment methods are most effective in varying situations that will help patients receive the best care possible and healthcare organizations are going to prepare in order to be able to do this. Hospitals will need to examine where they get their data, how much integrity that data has, and how to standardize that data before the personalized care can begin.

Our team’s second prediction around denials management might just save money and the inevitable hair-pulling-out that occurs. By building a plan to identify revenue leakage, creating a clear process for both clinical and revenue cycle management staff, and having the right technology in place, you can really save money and frustration.

The third prediction from our team surrounds the emerging popularity of enterprise resource planning (ERP) systems, we foresee adoption breaching the 50% mark. They are the next logical investment for healthcare organizations as most have already implemented clinical and financial solutions. If your organization is going to be making a switch or adding EHR for the first time, be sure to make a considered purchase, create a plan of how it will fit into your organization and current processes, and to make sure you have staff buy in on this investment.

Supply chain management (also known as inventory management) takes the focus of prediction number four. In the white paper, our team examines how more healthcare organizations will really start taking advantage of technology that will save money and increase patient care through supply chain management. Organizations should carefully compare their options when it comes to this technology and aid their staff with any workflow adjustments that are needed to be successful.

The last prediction in this white paper studies technology’s impact on patient interaction. It’s no secret that many providers and patients are not thrilled with the decrease in face-to-face time due to the need to input notes and keep records up-to-date and accurate in EHR systems. We also know that technology offers a lot of advantages and has solved many issues. There’s a delicate balance here and many steps to take to implement even more technological based care, like telehealth. Our fortune tellers see this year as one of the most pivotal in finding a balance between using tech to its fullest and keeping healthcare personal.